What I do - What I can do for you
I evaluate, plan and develop the experiences and expectations users have with all kinds of products and services.
Then I help my clients bring those products and services to market.
In my work as IA, UX and UE planner, I develop the right match for each client, business and challenge.
My tools, services and competences :
- Research
- Strategy
- Concept, planning and realization
- Implementation
- Coaching and training
1. Research:
Understanding users and consumers, your products, services and the market
- Field research
- Human factors analysis
- Global user research
- Cognitive Walkthroughs
- Usability questionaires
- User task modeling
- Analysis of actions, processflow and workflow
- User guided walkthrough
- Heuristic testing
- Usability testing
2. Strategy:
Defining a red thread based on your brand, products and services that will meet the expectation of your users
- Heuristic evaluation
- Business evaluation
- Business case analyzing
- Multi-channel and touchpoint strategy
- Brand experience strategy
- Persona definitions
- Workshops
- User scenario
- Product strategy
3. Concept, planning and realization:
Defining the IA, UXD and UE for your product and services.
- User experience design UXD (UXP)
- User interface design UID
- Information architecture
- Taxonomy development
- Information visualization
- Navigation design
- Content analysis
- Interaction design
- Function sketches
- Wireframes
- Storyboards
- Mobile interfaces
- Multi-touch interfaces
- Gestural interfaces
4. Implementation:
Coaching and supporting of visual designer, copywriter and technical developer
- Prototype development
- Product rollout planning
- Design template production
- Container and element spreadsheets and summaries
5. Coaching and training:
Improving your know-how and skills
- Training workshops
- Process development
- Organizational strategy
- Mentorship
Involve your users by creating a pleasant experience for your product or service.